Follow
Last update: 12 October 2026
These Terms govern your use of Follow, including the Follow app and the website follow.global. Read them with the Community Guidelines and Privacy Policy.
Follow is operated by Follow B.V., Olympisch Stadion 24, 1076 DE Amsterdam, Netherlands. CoC: 78716640. Contact info@follow.global for general questions, support@follow.global for support, reports and complaints, or appeals@follow.global for moderation appeals. We accept English and Dutch enquiries. support@follow.global is also our contact point for authorities under the Digital Services Act.
You must be 18 or older and give accurate registration information, including your date of birth. Follow starts in the Netherlands, on iOS and Android, in English and Dutch. Access is subject to acceptance and an access code. An invitation or code does not waive our rules. Keep your login secure and tell us promptly if your account is compromised. Do not sell or share your account, impersonate someone or evade a ban.
You can apply at follow.global as a personal or business applicant. Applying does not guarantee access or immediate admission. Applications beyond the initial launch capacity may remain on an overflow waitlist.
The Terms, Community Guidelines and Privacy Policy are linked before registration. By registering, you confirm: "I have read and agree to the Terms and Conditions and Community Guidelines, and have read the Privacy Policy." The Community Guidelines form part of these Terms. Optional launch-marketing consent is separate from this required acceptance and acknowledgement.
Follow supports profiles, videos, comments, text messages, experiences, challenges and wellbeing features. There are no groups or livestreams. Business profiles can display business contact details; the app warns that upgrading is permanent. The Privacy Policy explains the information collected and feature choices. Agreement to these Terms is not consent to every use of personal data.
Features may change or have faults in the beginning. We take reasonable care but cannot promise uninterrupted service or the accuracy of users' contributions. We make changes for security, safety, legal compliance or service improvements. Your mandatory consumer rights still apply.
Follow is not medical care or an emergency service. Our wellbeing principles are not to sell personal data, optimize for time spent or intentionally create addictive engagement loops.
The For You feed is personalized. Following and Challenges are chronological alternatives. Daily check-ins help personalise your feed: your answers adjust your Equalizer and are not used to assess your health. The Privacy Policy explains the main recommendation factors, your controls and their limits, and how check-in answers affect recommendations.
You keep ownership of your content. Upload only material you have the right to use, with appropriate permission concerning people shown. You cannot add music in the app. If your video already contains music, you must own it or have permission to use it; another app's license does not carry over.
You give Follow a non-exclusive, worldwide, royalty-free, transferable and sublicensable license to host, store, copy, display, distribute, adapt and translate your content to operate, improve and promote Follow. This includes resizing, thumbnails, delivery to its audience and use by service providers that help us run Follow.
We may also use content and usage data to develop and improve Follow's services, including machine-learning models, as explained in the Privacy Policy. The license ends when you delete your content, except for models already trained and storage needed to complete deletion or meet lawful duties. We cannot remove copies made independently outside Follow. Personal-data rights are explained in the Privacy Policy.
Follow B.V. owns the Follow app, brand and service. We give you a personal, non-transferable and revocable license to use the app for its intended purpose while you comply with these Terms.
Do not scrape or collect data from Follow by automated means, use bots, interfere with the service or its security, or reverse engineer the app, except where the law allows this.
These Terms are between you and Follow B.V., not Apple or Google. Apple and Google are not responsible for Follow or its content. If you downloaded Follow from the App Store, Apple's Standard Licensed Application End User License Agreement also applies.
Hosts and challenge creators are responsible for honest descriptions, safe instructions and explaining material risks and suitability. Follow does not medically approve experiences or challenges by screening videos. Do not organize dangerous challenges or pressure others to disclose health information, ignore pain or continue when uncomfortable. Participants may leave at any time; the host is notified.
Experiences and challenges are organized by members, not by Follow, unless we expressly say we are the organizer. Follow does not check or supervise them. Use appropriate care when meeting people; we do not guarantee another user's identity, qualifications or conduct. You decide whether to take part and do so at your own risk. To the extent the law allows, Follow is not liable for damage arising from experiences or challenges organized by users, or from other users' conduct, except where caused by Follow's intent or gross negligence.
If a host charges for an experience, the host states the price and what is included in the description. Payments are between the host and participants; Follow is not a party to them.
Experiences are for adults. If children are welcome, the host says so in the description, and anyone who brings a child is responsible for them.
Published dates, locations and other experience details can be edited. When location or time changes, participants will be notified.
We send in-app and push notifications about activity on your account. You can change most categories in Settings → Notifications Management. Some functional notices, such as experience reminders, cancellations and account notices, cannot be switched off; your device settings still apply. Functional notices are not marketing consent. Push previews never include private-message text or check-in answers.
The Community Guidelines explain prohibited conduct, reporting, blocking and our automated and human checks. We may warn, limit visibility, relabel or remove content, cancel unsafe experiences, suspend accounts or impose a permanent ban. We consider seriousness, context, repetition and users' rights. Urgent safety or legal concerns can require immediate action.
Where required, we explain the decision, its reason, scope, duration, use of automation and available appeal route, subject to lawful limits. You may appeal a moderation decision, including our response to a report you submitted, free of charge for at least six calendar months after being notified of it. Send appeals to appeals@follow.global. Banned users can also submit one text appeal through the ban screen before account deletion; this does not limit the email appeal route, which remains available after deletion.
Appeals are reviewed promptly and fairly by a person, not decided solely by automation. We explain the outcome and correct an unjustified decision without undue delay. This includes reversing an incorrect ban or restriction and restoring content where possible. Removed videos cannot currently be restored through the app. If a video was wrongly removed, we remove any associated account penalty and help the creator republish it if they retain a copy. Original comments, reactions and viewing history may not be recoverable.
Banned accounts are normally retained for 180 days. If an appeal is pending, deletion is postponed until at least 15 days after we communicate the appeal outcome. Automatic account deletion will not erase an unanswered appeal or the records needed to assess it. We retain the limited records needed to support the six-month appeal window and any pending appeal; the Privacy Policy explains the applicable retention periods.
You retain court rights and may complain about DSA compliance to your EU Member State's Digital Services Coordinator, including the ACM in the Netherlands. DSA-certified out-of-court dispute settlement is available where applicable.
You can request account deletion through Profile → Settings → Account → Account Deactivation. This starts a 30-day recovery period. Sign in and choose Reactivate Account during that period to recover the account. Cancelled experiences and previous participation are not restored. You can also use Export Data; the Privacy Policy explains export and retention.
Deletion is not immediate: some profile details, comments, messages and linked posts remain visible during recovery. The Privacy Policy gives the full deletion and retention details and explains your rights. If we discontinue the service or end access for a non-urgent reason, we give reasonable notice and an opportunity to retrieve your data where possible.
The app has no advertising, sponsor features, paid creator programme or affiliate links. Future contextual advertising, sponsorship or paid services will be explained before introduction, with any required choices or agreement. Separate ambassador agreements are not governed by these Terms.
We explain material changes to these Terms and give notice or seek agreement where required. You may stop using Follow and request deletion. You are responsible for your unlawful conduct; Follow remains responsible for its own obligations. Nothing limits liability or consumer and data-protection rights that cannot lawfully be limited.
We may transfer these Terms, and the licenses you give us, to a company that acquires Follow B.V., merges with it or takes over its business. Your rights under these Terms stay the same, and we will tell you about the transfer.
Dutch law applies, without removing mandatory consumer protections in your country of habitual residence where applicable. Disputes may be brought before the courts competent under applicable law. Further EU availability will be announced separately.
follow.global is the entry point to Follow. You can join the waitlist, apply for access, watch videos and read about our plans. If you join the waitlist or newsletter, we send occasional updates about Follow, its launch and any investment opportunities. You can unsubscribe at any time via the link in each email or at info@follow.global.
Website content, including videos and visuals, belongs to Follow B.V. or is used with permission. Do not copy or publish it without asking us first.
Questions about these Terms? Contact us at info@follow.global.
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